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Rapid, convenient, quality skin care.
Diagnose and treat skin problems without leaving your sofa. We'll even deliver your treatments straight to your doorstep.
Questionnaire
Answer a few questions aout your health. This will only take 3-5 minutes.
Upload photos
Submit 2 photos for a clinician to review. Make sure the photos you submit:
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Are 2 different photos: One should be a close up of the symptoms and one should be taken further away, showing the area of your body the symptoms are affecting
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Are well lit
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Are not blurry
Clinician review
A doctor reviews your answers and checks your provided photos. We'll send you a message securely in your patient account.
Diagnosis
& advice
You receive a diagnosis (if applicable) and advice on what to do next within 24 hours.
If you send your assessment and photos Sunday to Thursday this means you should get a response within 24 hours. If you send them on a Friday or Saturday you may have to wait until Monday for a response.
Check for a wide range of conditions.
We can diagnose a variety of different conditions from common skin
conditions to STIs with visible symptoms.
Cold sores
Rosacea
Acne
Ringworm
psoriasis
Eczema
Impetio
Shingles
Fungal infections
Molluscum contagiosum
Sebborrhoeic dermatitis
Hives or urticaria
Perioral dermatitis
Fordyce spots
Moles
We can’t offer online diagnosis of moles because it’s not possible to give an effective diagnosis without seeing the moles in person, with additional equipment, or with more knowledge about your personal history and health.
Will a dermatologist look at my photos?
All our photo diagnoses are carried out by our group of GMC registered doctors and advanced pactice clinicians. While many people look for a specific ‘skin doctor’, all our clinicians are trained in identifying common skin problems to provide an accurate diagnosis. Our more specialist and experienced doctors, are on hand to give second opinions where required.
If your skin condition requires examination or investigation, and we are not able to diagnose your condition, further advice and instructions will be provided by our clinician.
How much does it cost?
Photo diagnoses is £20 per request. This fee is paid prior to completing your consultation. We'll aim to provide an accurate and appropriate diagnosis, advice and treatment recommendations. If appropriate, we'll issue a private prescription. If we're unable to give a diagnosis or you require face to face evaluation, we will refund you.
